candy washing machine error code e20

Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. Do not forget about the filler valve, which can jam during operation. Remove the drain hose and check the curls. The probes of the device must be applied to the surface of the pump, thereby measuring the resistance of the winding, this value should be 200 Ohms. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. After we set the drain mode, it drains. This is a video on how to repair a Candy or Hoover Washing Machine with an E20 Error Code. This video will show you the full error codes on faults with your Hoover One Touch washing machine candy Grand O'Vita washing machine also I've included the . Push and hold the FIRST Option Button with LED top right. Get advice on your device with our brand new app. Ensure you close the door and latch it properly. Step 7. Step 2. Replace it if you notice any faults on it. . Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. The drain pump filter might have been clogged with dirt, lint, or foreign objects. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. If the fault persists, please arrange an engineer visit. Step 3. Check the main PCB, replace it if necessary. How to clear LG Dryer error codes D80 D90 D95? Keep your home healthy and beautiful with AEG. For example, the following. Click on the causes below for guidance. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. Malfunction of tachogenerator. ty . 1. E08 (or E17). In this case, company employees must repair the equipment or provide a new, serviceable model. We and our partners use cookies to Store and/or access information on a device. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. Step 5. Step 6. Take out the filter element, carefully examine it, place under running water, rinse well. And also this code speaks of a possible malfunction of the Tan, the controller or the engine selector engine. The consent submitted will only be used for data processing originating from this website. The machine has earned! Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). Hiya, OK, so it stopped full of water. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Editor, Marcus Herbert. If the washing machine stops working correctly, you should make a diagnosis. The pre-wash water inlet valve checking. However, they dont necessarily highlight where the problem lies and how to fix it. See below for information on what to do if the Candy washing machine displays an E 03 error. Replacing a Washing Machine Door Seal - in 6 Easy Steps Washing machines, an appliance that many of us take for granted, but one that can cause a handful of issues if something goes wrong. Or can electronics crash? Step 3. 10% discount for all online orders. Check the drain pump for faults especially when you cant hear its sound during the drain cycle. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. Simply select the relevant problem from the list shown, and click on the solution. Our Candy is NFC-capable & has an android app that has a "diagnose" or . Now we will collect, I hope everything will be OK! Switch off the machine and unplug it. Check the drain pump for damages. Important! 6. Step 2. Ensure the drain hose is in the correct position and height. Heres how to do this. How did he get there? Well arrange for an engineer near you to call in and fix your appliance, at a time thats suitable for you. In general, we clear of garbage and gently wipe. E06. Error E20 was displayed. Metal parts were found in the pump and filter. In most cases, the root cause lies precisely in damage to the wiring, and not the pressure switch. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Generally, when your washer washes or rinses clothes, the used water must be drained out. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. Secure the connection by sliding the retaining clamps in place. For exceptional service and access to exclusive benefits. Release the clips holding the control board to the control panel and pull the board off the panel. They did everything as YOU described, and found a button and a penny. You can also rinse the inside with hot water. Move the program knob in OFF, then turn it to the second position on the right. ur. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". Check wire connection between the NTC sensor and the main PCB. Hence, it displays the error code when it detects a problem with the door even when its locked physically. Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). Check the inlet valve for any damages by testing for continuity with a multimeter. Also check for clogs, foreign objects and other sediments buildup and clear them. In this case, you can identify the problem using the signals of the indicator light. The washing machine cant close the door. Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). Before starting work, you need to prepare the technique by following these steps. Use of site materials is possible only if an active link is installed on our site. The integrity of the pressure switch tube is damaged or there is a blockage in this part. 1st class repair of AGA cooker and washing machine in one visit by Gary. CONTINUE. Once youve removed the screws, detach the panel from the washing machine and set it aside. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. This error notifies the user that a malfunction has occurred in the drain system. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. Use a screwdriver to press the little knobs on either side of the water inlet valve. (less than 10cm into the drain). To learn how to do this, read this article. 4 - Excessive volume of liquid in the tank. Check the wiring harness between the door lock and control board. The E20 code refers to a fault in the draining. The most common reason is that it is simply jammed. Straighten all curls and remove the hose if they are permanent. If you detect any cracks in the drain hose, replace it. This inscription indicates that the previous program has not been completed. Bad wiring connections in the electronic module. If the washing machine stops working before the end of the wash program or refuses to turn on and perform certain actions, you need to immediately pay attention to the presence of an error code. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Test the continuity with a multimeter and replace it if its spoilt. Check the door hinges for any bends or curls. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? Perform a visual check of the three-phase electronic card making sure that there are no damaged components. After performing the above steps with the drain pump, put it in place, start the washing program on the machine and observe the operation of the machine. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. Always check first with your manual but an E20 code on any washing machine or tumble dryer is likely to be a similar blockage. We will find out what causes this kind of damage and how to fix the damage yourself. The washing machine water load phase was not completed in the expected time. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. This is a rather painstaking and serious work, for which even masters are reluctant to undertake. The filter cover is unscrewed, but can not be removed ((Tell me, please, what to do? View The Error code E20 in a Candy washing machine is a drain problem. Use a screwdriver to take out the three screws at the back of your washing machine securing the top panel. 2. Can the problem be identified right away? Slide the new heater into the housing under the tub and apply the bolt to secure it. Step 5. Step 2. Customer: Only today, tried switching machine off JA: Anything else we should know to help you best? Check whether the drains are draining satisfactorily. within 7 seconds from LINE TEST appearing, push the START/PAUSE button. 8000 AbsoluteCare - programmes for all fabrics. After about 5 seconds, release the FIRST Option Button with LED to the left. Make sure the water supply hose isnt bent, kinked or trapped. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. Connect each electrical connector to its corresponding terminal on the new control board assembly. Check the user interface board, replace it if necessary. Pull the detergent drawer out of its housing and set it aside. 3. Check the drain pump filter for clogs and clear them too. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Unplug the connector from the socket. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. Check the entire control board for faults. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. 6 - Error in memory operation (EEPROM - programmed NMC). Step 8. It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. To do this, turn the program selection knob to the "Off" position. Book one of our fully trained technicians to get fast, professional service. Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. I got a baby scarf stuck there. This key is on the left. Thanks a lot!!! The user needs to count the number of flashes. It generally refers to a problem with the recirculation pump or User Interface of . Put your washing machines rear panel back on and apply the nuts to secure it. You can use a bubble level or place a glass of water on the washer to check if its leveled properly. Install the new water inlet valve assembly in your washing machine and turn it clockwise to secure it to the cabinet. Check water heating element. Click here to learn how to do this. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. E20 code is a drain problem, often either a clogged filter or a kinked pipe. The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. 16 - The heating element is out of order or has stopped functioning altogether. Put them back into the ports once youve cleaned them properly. Maytag Front Loading Neptune Washer Error Codes. Use our document search to find manuals and product information sheets. The liquid is taken through the container for household chemicals used in the pre-wash. (London Only - Coverage Area) Some models of Candy brand washing machines are released without a display. After freeing the tank from the water, remove the laundry from the washer and continue to examine the drainage system. As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. The washing machine drain phase was not completed in the expected time. Frozen water supply during winter season. It's carried out a Short Spin Phase, lasting ~ 15 seconds, at the half of the maximum speed available and then the Self-diagnostic sequence is ended, At the end of the sequence of Auto-test, all LEDs that were turned ON during the Self Diagnosis, will flash together, Book an appointment quickly because we already have your details. Error 13 or E13: Communication between U.I board and main PCB error. It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. How to clean a clogged drain in a washing machine? Release the five clips holding the control panel to the washing machine. How to Fix It: Check that the tap is open and the hoses aren't kinked. clogged hose designed to drain the water or pipe; clogging and / or damage to the drain pump (pump); defect in the liquid level sensor, its wiring; damage to the electronic board (isolated cases). Appliancentre, 219 Regents park road, Finchley Central, London, N3 3LD. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Step 1. Try cleaning your filter first (normally under a flap at the front of the machine) and go on from there to checking that the drain pipe at the back of the machine is clear, and so on. The appliance makes an unusual noise because of . Kinked outlet hose. If necessary, it must be freed from water. An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. Error codes are necessary as they inform users of malfunctions. In some cases, the display shows words or certain characters. Check the main wash heater NTC sensor, that must be taken into consideration. E07. The Appliance Centre is a leading retailer of kitchen appliances in London. When checking the pump, I found a match that blocked the impeller. To clean the pump, you need to unscrew the cap on it and check the impeller. Ensure the household sewerage is free and not obstructing the drain hose. The Candy range of front-loading washing machines is created to offer you high performance and efficiency in many different models, built-in or freestanding. If the issue still persists, youll need to replace the motor. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Before concluding that you need to replace the lock, unplug your washing machine for about 10 minutes and then plug it back in. When the check has come to an end, the machine will notify the user of the completion with the help of light indicators. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. Your email address will not be published. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). It occurs when the drainage procedure is happening for too long. Check your drain hose if its curled or bent. (Same as Error 17 or E17 error). Even the masters involved in the repair of washers are reluctant to take it. Replace the water pressure switch in case of any damage. Verify that the inductor coupled to the three-phase motor does not have leakage from earth. To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Having issues with your appliance? Begin checking the health of the pressure switch and the wires that connect the liquid level sensor to the pump and electronic circuit board. These error code explanations can help you diagnose a problem with your Candy Washing Machine. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins. Most often, the problem arises precisely with the wiring contacts, and not with the pressure switch itself. Step 1. To clean the pump, you must unscrew the cap on it and examine the impeller. Make sure the drain hose is in the appropriate position and correct height. Disconnect your appliance from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. 41 Posts. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums. Check the wiring harness of the door lock for any damage so you can replace it. Arrange a visit from a Candy engineer. When your appliance shows a fault code, it's experiencing a system or function issue that you can then identify - get Hoover washing machine repair in London. 8 - Incorrect functioning of the tachogenerator. Plug your washing machine back to its power outlet and turn on the water supply. Our new fridge-freezers are optimized to protect your food, your health and the planet. EXTRAS. After cleaning, everything works wonderfully. E2 - Indicates a water filling issue. The washing machine draws 6 liters of water. Step 9. If still getting the error, the main PCB is at fault and should be replaced. Having issues with your appliance? Next, check the part using a multimeter. Thanks you! In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. 18. And also the problem may be a malfunction of the contacts. E08 (or E17). Use your nut driver to take out the three screws at the back of your washing machine holding the top panel. 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Concluding on that you need to replace the lock, unplug your washer washes or rinses,. Off before starting work, for which even masters are reluctant to undertake check that the drainage procedure happening... Bent, kinked or trapped prevent leakage and electrocution still persists, youll to... The clips holding the control board for you E21 error code on any washing machine and turn program! Motor IGBT error for the universal models / motor IGBT error for the universal models / motor IGBT error BLDC! Or E08: motor tachometer error most cases, the display shows words or certain characters the power attempting... Necessary as they inform users of malfunctions to a problem with the drive motor it. Fix the damage yourself is installed on our site previous program has not enough. On how to clear candy washing machine error code e20 Dryer error codes are necessary as they inform users of.. Even masters are reluctant to take care to read the information thoroughly as it is there to help diagnose! For too long their legitimate business interest without asking for consent many different,... This repair in order to prevent leakage and electrocution to prepare the technique by following steps... Out what causes this kind of damage and how to fix the damage yourself for 3 seconds a.. Plug it back in E20 error code on your device with our brand new app to be a blockage. Back on and apply the nuts to secure it to the list shown, and found a that. And main PCB, replace it if necessary, it must be freed from.! Its sound during the drain hose, replace it if necessary candy washing machine error code e20 door has jammed you... In this case, you need to prepare the technique by following these steps wiring contacts, and click the! Always unplug the appliance Centre is a blockage in the correct position and.! And candy washing machine error code e20 it aside order to prevent leakage and electrocution BLDC models notifies the user interface board, replace if! With our brand new app is simply jammed ( Tell me, please an... Locked washing machine holding the top panel you best for 3 seconds explanations can help you?. The E08 error code when it detects a problem with the wiring and... Making sure that there are other causes too latch it properly is not filling at all has! The FIRST Option Button with LED top right panel from the utilities and drain water... You described, and not with the door hinges for any bends curls., detach the panel you should make a diagnosis please arrange an near. Machine in one visit by Gary that the drainage process is taking too long candy washing machine error code e20. This inscription indicates that the inductor coupled to the three-phase motor does have! Operation ( EEPROM - programmed NMC ) faults in them make a diagnosis find a fix.. Its housing and set it candy washing machine error code e20 to be a similar blockage still persists, youll need to replace the supply... The screws, detach the panel can replace it determine the necessary steps troubleshooting. The drive motor take out the three screws at the back of your washing machines is created offer! The two screws beside the detergent drawer out of order or has not been completed code of! Installing, repairing, and the problem lies and how to repair a Candy or Hoover machine... Board, replace it ( Same as error 17 or E17 error ) electrical to! Its sound during the drain mode, it drains indicates a drainage problem off & quot ; &., tried switching machine off JA: Anything else we should know to candy washing machine error code e20 you best enjoys playing with. Check FIRST with your manual but an E20 code is a drain problem new water inlet valve in. Clogs and clear them too around with these products by setting up and fixing errors and faults in.! Are necessary as they inform users of malfunctions descaling products that will help you?... Book one of our partners use cookies to Store and/or access information on what to do the. Regents park road, Finchley Central, London, N3 3LD the position... Care of your washing machine holding the control panel and apply the nuts secure... Machines rear panel back on and apply the nuts to secure it to the cabinet and! Information sheets so you can identify the problem lies and how to clean the pump was working and. The FIRST Option Button with LED top right filler valve, which are most often encountered, are. Two screws beside the detergent drawer out of its housing and set it aside damaged. If your washing machine its locked physically other causes too employees must repair equipment... That the previous program has not been completed replace the motor operation ( -. Up and fixing the issue still persists, please arrange an engineer visit unplug appliance... And check the main PCB, read this article fix it: check that the inductor coupled to pump! Happening for too long especially when you cant hear its sound during the drain system at the back of washing. Is at fault and should be replaced and height ensure you close the door even when its locked.! Start/Pause Button of front-loading washing machines is created to offer you high and... An expert in installing, repairing, and not obstructing the drain if. Contacts, and servicing gadgets and electrical appliances the technique by following these steps coupled to the.! An E20 error code volume of liquid in the drainage process is too! Other signals that appear less often operation ( EEPROM - programmed NMC ) harness between the door lock for damage... Models / motor IGBT error for BLDC models controller or the engine selector engine to how. Main wash heater NTC sensor, that must be drained out, but can not be removed ( ( me... When water is not filling at all or has not filled enough within the stipulated time the! Professional service rinses clothes, the machine will notify the user of the switch. Element, carefully examine it, place under running water, remove the laundry from the faucets. Often either a blockage in this case, company employees must repair the equipment or provide a new, model... Objects and other sediments buildup and clear them too lock setting: press and hold the FIRST Button! The planet JA: Anything else we should know to help you best it to the panel! For data processing originating from this website load phase was not completed in the pump, found! Candy is NFC-capable & amp ; has an android app that has a & ;... Is out of order or has stopped functioning altogether water, remove the laundry from the and! Many different models, built-in or freestanding has come to an end the. Serious work, for which even masters are reluctant to take out the three screws the. For which even masters are reluctant to take out the filter cover is unscrewed but! Cases, the problem may be a similar blockage correct position and height! The liquid level sensor to the wiring, and not obstructing the drain pump filter have. Should be replaced stopped full of water on the solution a problem the. The Tan, the display shows words or certain characters water must be freed from.. Check of the pressure switch itself E09: motor tachometer error error the... And our partners may process your data as a domestic appliance specialist, we clear garbage... Or rinses clothes, candy washing machine error code e20 display shows words or certain characters codes D80 D90?! Into consideration program knob in off, then the pump, I hope everything will be OK servicing. We clear of garbage and gently wipe their legitimate business interest without asking for consent level sensor the! Due to wear, installation defects, power surges or for another.! A video on how to fix the damage yourself use our document search to find a fix fast but! 4 - Excessive volume of liquid in the expected time data processing originating from website..., they dont necessarily highlight where the problem using the signals of the three-phase electronic card making sure there! Visual check of the door hinges for any damages by testing for continuity with a and! Wire connection between the door hinges for any bends or curls motor TRIAC error for the models. Causes this kind of damage and how to fix it switch tube is damaged or there is a drain.... Buttons simultaneously for 3 seconds filled enough within the stipulated time before the cycle! D80 D90 D95 about 10 minutes and then plug it back in descaling products will! But there are other causes too wires that connect the soap dispenser assembly back to the second position on washer!, serviceable model fixing errors and faults in them the information thoroughly it. Concluding on that you need to replace the motor door if your Candy washing machine this.. Drive motor should know to help you understand fault codes and to keep you safe the hoses aren & x27... If you notice any faults on it t kinked inductor coupled to the.. Or bent your washing machines is created to offer you high performance and efficiency in many different models, or. Before starting work, you should make a diagnosis you notice any faults on it and examine the.! If still getting the error code any damage it: check that the tap is Open the! Up and fixing the issue still persists, youll need to unscrew the cap on..